ABSTRACT
The COVID(19) pandemic created a sense of urgency for the early identification of its symptoms. Besides preventing the advancement of the disease, it allows for a more effective treatment for the patient. In this context, this work describes the Hey Team collaborative application: a strategy used by some companies in Brazil, and aims to provide support with information, contact with doctors, psychological support, among other features to its employees during the pandemic. Through the application, employees report their health situation daily so that they can be monitored individually. For this strategy to work, technological, legal, ethical, and cultural challenges were overcome. Comparing Hey Team with similar approaches through common indicators, we concluded that the use of a collaborative application, based on mutual trust, managed to achieve its goals, disseminating information and helping employees to get through this difficult time. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.